The quickest way to get answers to housing counseling questions is almost always by visiting one of our office. Check out our Hours & Locations for more information
Below, you will find additional ways to contact us.
Call Us
- Rental Rights Questions (Dane County): (608) 257-0006
- UW-Madison Office: (608) 292-5608
- Mediation Services (in Dane County): (608) 257-0006 ext 8
- En Español: (608) 257-0006 ext 1
- Sun Prairie: (608) 708-6008
- Administrative/Office Only: (608) 257-0006 ext 0 (no rental rights questions will be answered at this phone number)
Email Us
Click on one of the following links to ask our staff a question about:
- Rental Rights & Responsibilities*
- UW Madison - Rental Rights & Responsibilities (for UW students)
- Housing Mediation Service
- Administrative (for non-legal questions regarding seminars, media inquiries, books, donations, upcoming fundraisers, office hours, etc)
- Donate - contact Amy Lindley at [email protected] for questions about an existing donation or other ways to give
Request a Presentation
If you would like a TRC member to present at an event, please submit a Presentation Request using the link below:
Request for Presentation or Event Participation
Administration
Are you an organization looking to connect with us about our programs or services? Do you have a billing or other admin question? Please contact our Executive Team.
Email: [email protected]
Phone: 608-257-0006 ext 0
*As of October 1st, 2019, the Tenant Resource Center no longer has the funding necessary to respond to calls or answer emails from individuals outside of Dane County regarding questions about tenant-landlord rights and responsibilities. This means that for the first time in decades we have to disregard questions from individuals outside of Dane County as we can not pay staff to return these calls or answer these emails. This means that we cannot answer questions of people who walk through our doors who reside outside of Dane County. This means that both our staff and the individuals in need of our services are placed in awful situations. This means we need you help right away!
Ways You Can Help
- Please contact your local elected officials and express your concern and support for these valuable services to be funded immediately. Find your elected officials here by entering your address: https://myvote.wi.gov/en-US/MyElectedOfficials
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Share our story through social media:
Facebook | Twitter | Instagram
- Make a donation or become a Sustainer.
If you would like to donate, have a question about an existing donation, or want to discuss other ways to give, please contact Amy Lindley at [email protected].
Grievance and Termination Procedures
Our Grievance policy and procedure can be found here. Initial grievances must be presented to the Executive Director in one of the following ways:
- By phone at (608) 257-0006 x0
- By email at [email protected]
- Or by mail to 2510 Winnebago St, Madison, WI 53704.
Our Termination procedure can be found here. If a program participant violates program requirements, the recipient or subrecipient may terminate the assistance in accordance with a formal process established by the recipient or subrecipient that recognizes the rights of individuals affected.